For estimates, we charge a standard hourly fee of $25 with a one-hour minimum. If you choose to complete the repair with us, no estimate fee will be charged. For on-site services, we will schedule your call for the first available time slot. We will let you know the specific scheduled time for your service call. If you have an emergency, please let our staff know the urgency of the service call when you schedule the service in order to expedite the repair.